School Photography
All Saints CSS

tollfree: 1-888-817-2947 | email: school@studionostalgia.ca

Frequently Asked Questions

  1. How much do the photos cost?

    • You can find information and pricing for all of our packages by clicking on the "View Packages" button once logged in to the website.
  2. When can I see my proofs?

    • Your proofs are available for viewing and ordering on our website within one week.
  3. What if I missed school photo day?

    • We will work with your school to offer a makeup date for anyone who missed the photos or would like a retake.
  4. How do I place my order?

    • Orders are placed on our website, paid with credit card, and shipped to a Canadian address of your choice
    • Just click the "Order MyPackage" button and follow the steps to choose a package and assign your poses
    • If you do not have a credit card, send us an e-mail for alternative arrangements (school@studionostalgia.ca)
  5. Will my photos be retouched?

    • Your online proofs are for evaluation of pose and expression only
    • Our package pricing includes standard professional retouching for all final prints, to balance skin tone, color, density, and eliminate blemishes
    • There are options available for more in-depth or specific retouching such as double chin, at an additional fee
  6. Can I get digital copies of my photos?

    • A USB of all your high resolution original images is available for purchase
    • A Digital Download of three retouched poses of your choice, is also an option
    • Click on the "View Packages" button for pricing
  7. How much time do I have to place an order?

    • Approximately one month from the date of your appointment
    • We will send you an e-mail/phone call to announce an official deadline as it approaches
  8. How long does it take for my order to arrive?

    • 4-6 weeks from the date of purchase
    • Keep in mind you are receiving a custom product with individual attention
  9. How are the packages shipped?

    • All packages are shipped by Canada Post Expedited Parcel, and require a signature upon delivery
    • If nobody is home at the time, a notice is left to pick it up from your local Post Office
  10. What if I have a question that has not been addressed?

    • Feel free to e-mail us at school@studionostalgia.ca